Home Deposits and Withdrawals Rand Deposits (Fiat)

Rand Deposits (Fiat)

Last updated on Apr 23, 2025

NOTE: 2FA is required to enable Deposits and Withdrawals functionality.

Step 1: Log In to Your AFRIDAX Account

  • Navigate to https://exchange.afridax.com in your preferred web browser.

  • Enter your username and password to securely access your AFRIDAX Exchange account.

  • If you do not have an account, complete the registration process before proceeding with the deposit.

Step 2: Depositing South African Rand (ZAR) & Banking Details

To transfer ZAR from your bank account into your AFRIDAX account, follow the below steps

  • Select Wallets from the top menu

  • Select SA Rand - ZAR

  • Select the Deposit button.

  • This will generate a pop-up window containing your unique deposit details, including the bank account information necessary to complete your Rand deposit.

    Ensure You Use the Correct Deposit Reference Number

    • This reference number is unique to your deposit and ensures your funds are automatically credited to your AFRIDAX account.

    • Failure to include this reference number may result in delays or the failure to process your deposit.

Step 3: Complete Your Deposit

  • Once you have noted the necessary deposit details, proceed with your transfer using your chosen payment method (e.g. EFT/bank transfer).

  • Handling the deposit process falls outside the scope of this tutorial. We recommend reaching out to your bank for assistance.

Step 4: Confirmation

  • After completing your deposit, monitor your AFRIDAX account for confirmation of receipt.

  • Monitor your email for the "Incoming Deposit Notification" to confirm your account has been credited.

  • Depending on the payment method, it may take anywhere from a few minutes to a few hours for the funds to appear in your account. This timeline may change due to Public Holidays and weekends. This is a bank limitation and out of our control.

  • Please contact support if you have not used your unique reference number when making a deposit, providing the proof of payment.

Final Reminder

  • To ensure a smooth deposit process, double-check that the Deposit Reference Number is correctly included when making the transfer.

    This is a critical step to prevent any potential delays in crediting your funds.

  • To simplify transferring funds to your AFRIDAX account, we recommend adding AFRIDAX as a beneficiary in your online banking profile.

Need Assistance?

If you encounter any issues or have questions regarding the deposit process, our support team is available to assist you. Please submit a support request via the platform, and we will promptly address your inquiries. You can view our status page here.