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Updating Password Whilst Logged In

Last updated on Nov 14, 2024

Step 1: Log In to Your AFRIDAX Account

  • Open your web browser and go to https://exchange.afridax.com.

  • Enter your username and password to securely log in to your AFRIDAX account.

  • If you encounter any login issues, double-check your credentials or follow the steps to reset your password.

Step 2: Access Your Account Settings

  • Once logged in, locate the User option in the top right-hand corner of the webpage.

  • This will display either your username or profile icon.

  • Click on this option to open the account management menu.

Step 3: Select ‘Change Password’ Option

  • In the drop-down or sidebar menu, click on the Change Password option.

  • This will open the password management section, where you can update your current password for improved security.

Step 4: Fill Out the Password Update Form

  • A pop-up window will appear asking you to enter your current password, followed by your new password and its confirmation.

  • Ensure that the new password meets the platform's security requirements (e.g., length, complexity, and character mix).

Step 5: Submit the Changes

  • After entering the required information, click the Submit button to finalize the password update.

  • Your new password will now be applied, and you can use it for future logins.


Final Considerations:

  • Choose a strong, unique password to enhance the security of your account. Use a mix of uppercase and lowercase letters, numbers, and special characters.

  • After updating your password, you may be asked to log in again with your new credentials.

  • Keep your new password secure and avoid sharing it with others.

  • If you have trouble remembering your new password, consider using a password manager to securely store it.


Need Assistance?

If you encounter any issues or have questions regarding the deposit process, our support team is available to assist you. Please submit a support request via the platform, and we will promptly address your inquiries. You can view our status page here.