-
Strong, Unique Passwords: Use a complex, unique password for your exchange account. Avoid reusing passwords from other online services. A password manager can be invaluable.
-
Two-Factor Authentication (2FA): Enable 2FA on your account. This adds an extra layer of security, requiring a code from your phone or authenticator app in addition to your password. Google Authenticator, Authy, or hardware keys (like YubiKey) are recommended.
-
Email Security: Secure your email account with a strong password and 2FA, as it's often used for password resets and notifications.
-
Regular Password Updates: Change your password periodically.
-
Beware of Phishing: Be cautious of suspicious emails, messages, or websites that try to mimic the exchange's official communication. Always verify the sender and URL.
-
Use a Reputable Exchange: South African exchanges are required to have a FSCA license to operate in the region. Stringent policies are in place to enforce exchanges to adhere to strict rules to ensure client funds are secure and dealt with in a professional manner.
-
Limit Information Sharing: Only provide necessary information to the exchange. Never share your passwords, private keys, seed phrases, or 2FA codes with anyone.
-
Regularly Review Account Activity: Monitor your account for any unauthorised transactions.
Important Reminder
Staying informed and vigilant is crucial for protecting your assets in the cryptocurrency space. If something seems too good to be true, it probably is. Always prioritise security and never share your sensitive information with anyone.
Cryptocurrency transactions are irreversible. Always verify the recipient's address and network before confirming your withdrawal.
Please take note of the Cryptocurrency Risk outlined in this article.
Need Assistance?
If you encounter any issues or have questions, our support team is available to assist you. Please submit a support request via the platform, and we will promptly address your inquiries. You can view our status page here.